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Shopify Order Risk & Fraud Prevention Agent

Worried about fraud and chargebacks? This agent reviews new orders, creates risk assessments, applies fulfillment holds, cancels risky fulfillments, tracks order history, and manages customer profiles. It provides actionable alerts and automates fraud prevention so you can focus on growing your business safely.

Jobs your agent handles

What this agent does for you

Complete jobs, handled end-to-end — so your team focuses on what matters.

You’re Losing Money to Chargebacks on Risky Orders

Chargebacks are eating into your profits because fraudulent orders slip through before you can review them. This agent flags and holds those orders instantly, so you never ship to scammers again.

Your Team Spends Hours Manually Reviewing Orders

Staff are bogged down sifting through orders, looking for red flags. The agent reviews every order automatically and only escalates the ones that truly need your attention.

You Accidentally Ship High-Risk Orders During Busy Sales

During peak periods, risky orders get missed and shipped. The agent applies fulfillment holds immediately, so nothing leaves your warehouse until you give the green light.

You Need a Clear Audit Trail for Risk Decisions

You want to know why an order was held, canceled, or approved. The agent tracks all risk assessments and actions, making it easy to justify every decision.

You’re Not Sure Which Customers Are Repeat Offenders

Fraudsters use multiple orders and emails. The agent links risk history to customer profiles, helping you spot patterns and block repeat offenders.

How to hire your agent

1

Connect Your Shopify Store

Securely connect your Shopify account so the agent can access incoming orders and customer profiles.

2

Tell the Agent What to Flag

Describe what types of risk you want the agent to watch for (e.g., high-value orders, mismatched addresses, repeat offenders).

3

Agent Goes to Work

The agent reviews every order, creates risk assessments, applies fulfillment holds, cancels fulfillment for confirmed fraud, tracks order and customer risk history, and alerts you for approval when needed.

You doing it vs. your agent doing it

Manually reviewing every order for fraud takes up to 2 hours a day, especially during sales peaks.
Agent reviews every order instantly and only escalates the ones that need your attention.
10+ hrs/week
Risky orders sometimes slip through and get shipped, resulting in expensive chargebacks.
Agent applies fulfillment holds to suspicious orders before they ship, preventing costly mistakes.
Saves thousands in lost revenue and chargebacks
Tracking why an order was held or canceled is a mess of spreadsheets and emails.
Agent keeps a complete audit trail of every risk decision, making reviews and audits simple.
1-2 hrs/week
Identifying repeat fraudsters across multiple orders is nearly impossible by hand.
Agent links risk history to customer profiles, so you spot and block repeat offenders instantly.
30 min/day
During busy periods, you risk missing risky orders because the team can’t keep up.
Agent works 24/7, never misses a suspicious order, and scales with your sales volume.
Prevents lost revenue and reputation damage

Agent skill set

What this agent knows how to do

Reviews Every New Order for Fraud Risk

Automatically examines each new Shopify order and creates a risk assessment, so you know which orders need closer attention before fulfillment.

Flags and Holds Risky Fulfillment Orders

Applies fulfillment holds to orders with suspicious indicators, preventing them from being shipped until you review and approve.

Cancels Fulfillment for Confirmed Fraud

Cancels fulfillment orders that are confirmed as fraudulent or high risk, stopping losses before they happen.

Tracks Order Risk History

Keeps a record of risk assessments and actions taken, making it easy to audit past decisions and spot repeat fraud patterns.

Manages Customer Profiles for Risk Insights

Links risk events to customer profiles, helping you identify repeat offenders or risky customer segments.

Provides Actionable Alerts for Human Approval

Sends clear alerts for orders that require your review, so you make the final call on high-stakes actions.

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