CRM & Sales
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E-commerce Customer Winback Agent

Your repeat customers are your most valuable — but what about the ones who haven’t bought in months? Tell your agent to pull lapsed customer lists from Shopify, segment them in Klaviyo, and launch personalized winback emails. Get more repeat orders and stop leaving money on the table.

Jobs your agent handles

What this agent does for you

Complete jobs, handled end-to-end — so your team focuses on what matters.

It’s the end of the month and your repeat sales are flat

You know you’re losing revenue from buyers who haven’t come back, but digging through Shopify for lapsed customers is a nightmare. Tell your agent to find everyone who hasn’t ordered in 90 days and segment them in Klaviyo—your winback campaign is launched before lunch.

You’re prepping a flash sale but don’t know who to target

Manually exporting lists from Shopify and uploading to Klaviyo takes hours, and you always miss someone. Ask your agent to pull all buyers who haven’t purchased since last quarter and create a segment—now your campaign hits the right inboxes, instantly.

You want to personalize your winback offers but don’t have time

Personalizing emails for each lapsed customer feels impossible. Your agent segments your audience by last purchase date and order value, so you can tailor offers and maximize ROI—without touching a spreadsheet.

You’re worried about stale or inaccurate customer lists

Outdated lists lead to wasted emails and lost opportunities. Ask your agent to refresh your lapsed customer segment in Klaviyo using real-time Shopify data—so your next campaign always hits the mark.

How to hire your agent

1

Connect Shopify and Klaviyo

Link your Shopify store and Klaviyo account in under 60 seconds—no technical setup required.

2

Tell your agent what you need

Type your request: 'Pull all customers who haven’t ordered in 90 days and segment them in Klaviyo for a winback campaign.'

3

Agent gets it done

Your agent pulls the lapsed customer list from Shopify, creates a segment in Klaviyo, and shows you a summary. Approve to launch your campaign—get a confirmation and see results instantly.

You doing it vs. your agent doing it

Manually exporting lapsed customer lists from Shopify and uploading to Klaviyo
Agent finds and segments lapsed customers for you—no exports, no uploads
2+ hours per campaign
Sorting through spreadsheets to personalize winback emails
Agent segments by last purchase date and order value, ready for tailored messaging
Countless hours and missed opportunities
Risking stale lists and sending emails to the wrong audience
Agent refreshes segments with real-time Shopify data every time you ask
Avoids wasted emails and lost sales
Forgetting to follow up with inactive buyers, leaving money on the table
Agent launches winback campaigns on demand—so no customer slips through the cracks
Thousands in recovered revenue

Agent skill set

What this agent knows how to do

Pinpoints your most valuable lapsed customers

Instantly finds buyers in Shopify who haven’t ordered in months—so you can target the ones most likely to return and boost your repeat revenue.

Segments your winback audience for smarter campaigns

Creates precise lists of inactive customers, so your Klaviyo emails reach the right people with the right message—no wasted effort.

Eliminates manual data wrangling

Pulls customer data and order history from Shopify in seconds, freeing you from spreadsheets, exports, and endless sorting.

Launches personalized winback emails on demand

Lets you trigger Klaviyo campaigns to re-engage lapsed buyers whenever you need—so you never leave money on the table.

Keeps your customer lists clean and actionable

Updates your segments with the latest Shopify data every time you ask, so you always work with fresh, accurate information.

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