What is an AI agent marketplace?

An AI agent marketplace is a platform where businesses browse, compare, and hire specialized AI agents for specific roles. Unlike generic chatbots, marketplace agents are pre-built for functions like sales, support, engineering, and marketing. They connect directly to your existing business tools.

How is UpAgents different from ChatGPT or other AI chatbots?

UpAgents provides specialized AI agents that don't just chat. They take action. They connect to 900+ business tools via secure OAuth, execute real tasks like sending emails, updating CRMs, and triaging support tickets, and include human-in-the-loop controls so you approve high-stakes actions before they happen.

How do AI agents connect to my tools?

One-click OAuth. When you hire an agent, you authorize it to access specific tools like Gmail, Slack, HubSpot, Jira, GitHub, and more. The agent gets scoped access; you stay in control. No API keys to manage, no custom integrations to build.

How much do AI agents cost on UpAgents?

UpAgents uses a pay-per-task pricing model. No monthly seat licenses, no retainers. You pay only when an agent completes work. Founding members get locked-in pricing and early access to every future release.

What can AI agents actually do?

Agents are built for specific roles. A sales agent qualifies leads and books meetings. A support agent resolves tickets and escalates edge cases. An engineering agent reviews PRs and triages bugs. A marketing agent writes copy and schedules campaigns. Each agent connects to the tools needed for its role.

Is my data secure with UpAgents?

Yes. Agents connect through secure OAuth authentication, and you control exactly which tools each agent can access. Human-in-the-loop approvals prevent agents from taking high-risk actions without your permission. Each workspace is isolated, and your data is never used to train models.

What does this agent actually do?

The Instagram Customer Feedback Agent automatically collects all comments, replies, and DMs on your posts and stories, analyzes the sentiment and topics, and responds to both positive and negative feedback. It summarizes insights and flags issues for your approval, so you can engage your audience and resolve complaints efficiently.

How long does it take to set up?

You can hire this agent in just a few minutes. Simply connect your Instagram Business or Creator account, tell the agent what types of feedback to prioritize, and it starts working instantly—no manual setup or complex configuration needed.

Is my customer data safe?

Yes. Your Instagram data is processed securely and only used for the purpose of collecting and analyzing feedback. The agent does not share or export your data outside of your approved workflows, and sensitive actions always require your approval.

Can the agent reply to all comments and DMs automatically?

The agent drafts responses to comments, mentions, and DMs based on your preferences. For sensitive or negative feedback, it requests your approval before sending a reply, ensuring you stay in control of your brand voice.

What happens if a comment or DM is unclear or inappropriate?

If the agent encounters feedback that is ambiguous, inappropriate, or potentially sensitive, it flags the message for your review and does not respond until you approve the action.

Does the agent work with Instagram Stories as well as posts?

Yes. The agent collects and analyzes feedback from both your Instagram posts and active stories, so you get a complete view of audience sentiment.

Social Media

Instagram Customer Feedback Agent

Missing valuable feedback in your Instagram comments and DMs? This agent collects all comments, replies, and DMs, analyzes sentiment and engagement, and responds to both praise and complaints. It helps you understand what your audience really thinks, resolve issues, and turn feedback into actionable improvements.

Hire This Agent

Jobs your agent handles

What this agent does for you

Complete jobs, handled end-to-end — so your team focuses on what matters.

Missing Customer Complaints in DMs

You’re worried that unhappy customers are messaging your business on Instagram, but your team can’t keep up with the inbox—leading to missed issues and lost sales.

Overwhelmed by Comments on Viral Posts

A post goes viral and you suddenly have hundreds of comments. You want to thank fans, answer questions, and handle criticism, but manually replying would take hours.

Unsure What Customers Really Think

You get a mix of comments and DMs, but it’s impossible to manually track trends or understand overall sentiment. You need clear insights to guide your content strategy.

Slow to Respond to Negative Feedback

Negative comments or complaints sometimes sit unanswered for days, damaging your reputation and customer trust.

Want to Turn Feedback Into Action

You know there’s valuable feedback in your Instagram interactions, but you don’t have a system to collect, analyze, and act on it efficiently.

How to hire your agent

Connect Your Instagram Account

Securely link your Instagram Business or Creator account to UpAgents in seconds.

Tell the Agent What to Prioritize

Specify which types of feedback matter most—praise, complaints, questions, or all of the above—and set your preferred response style.

Agent Goes to Work

The agent continuously collects comments, replies, and DMs, analyzes sentiment and engagement, drafts responses, and flags sensitive issues for your approval. You receive actionable insights and your customers get timely engagement.

You doing it vs. your agent doing it

You doing it

Your agent doing it

You get back

Manually checking every comment and DM across all posts and stories, risking missed messages and lost feedback.

Agent captures 100% of comments, replies, and DMs automatically—no message slips through the cracks.

2-4 hrs/week

Reading and interpreting feedback one by one, making it hard to spot trends or understand overall sentiment.

Agent analyzes sentiment and engagement across all interactions, delivering clear summaries and trends.

1-2 hrs/week

Replying to comments and mentions individually, often delayed or inconsistent, especially during high-traffic periods.

Agent drafts and sends approved replies instantly, maintaining fast and consistent engagement.

30-60 min/day

Manually escalating negative feedback for review, which is slow and easy to overlook.

Agent flags sensitive or negative comments for your approval, ensuring fast, appropriate handling.

1 hr/week

Compiling insights from scattered feedback to inform business decisions is tedious and often incomplete.

Agent delivers actionable feedback summaries, so you can act on customer insights immediately.

1-2 hrs/week

Agent skill set

What this agent knows how to do

Captures Every Comment and DM

Automatically collects all comments, replies, and direct messages on your Instagram posts and stories, so you never miss valuable customer feedback.

Analyzes Sentiment and Engagement

Reviews feedback to identify praise, complaints, and questions, giving you a clear picture of how your audience feels about your content and brand.

Responds to Comments and Mentions

Replies to comments and mentions on your posts, ensuring your customers feel heard and valued—whether they’re sharing positive experiences or raising concerns.

Resolves Issues in Real Time

Flags negative feedback for your approval and sends thoughtful responses to complaints, helping you address issues before they escalate.

Tracks Engagement Trends

Monitors engagement metrics and feedback patterns across your posts and stories to help you spot recurring themes and opportunities for improvement.

Summarizes Customer Insights

Delivers actionable summaries of what your audience is saying, so you can make informed decisions about content, products, and service.

Instagram agent FAQ

More agents you can hire

Social Media

Hire your Instagram agent

Join the waitlist and be the first to hire an AI agent that handles your Instagram work end-to-end.

Free to join. No credit card required.