Stop Repeating Reference Instructions

Quickly guide patrons through reference sources, catalogs, and info systems—without the daily interruptions.

Every day, you pause your work to explain card catalogs, reference databases, or automated systems to patrons. It’s repetitive, time-consuming, and pulls you away from other important tasks.

The hidden cost

What this is really costing you

Library assistants spend countless hours re-explaining how to use reference sources, card catalogs, and automated information systems. Each patron needs personalized guidance, and questions often interrupt other critical duties. The process is tedious and can lead to frustration for both staff and patrons.

Time wasted

1.8 hrs/week

Every week, burned on work an AI agent handles in minutes.

Money lost

$2,610/year

In salary, missed revenue, and operational drag — annually.

If you keep ignoring it

If you keep handling these instructions manually, you'll lose valuable time, reduce your capacity for other projects, and risk patron dissatisfaction from delays.

Return on investment

The math speaks for itself

Today — without agent

1.8 hrs/week

of manual work

$2,610/year/ year

With your AI agent

0.4 hrs/week

agent-handled

$580/year/ year

You save

$2,030/year

every year, reinvested into growing your business

Jobs your agent handles

What this agent does for you

Complete jobs, handled end-to-end — so your team focuses on what matters.

Helping a New Patron

You ask your agent to walk a first-time visitor through the card catalog system.

Assisting with Database Searches

You ask your agent to explain how to search for academic journals in the library database.

Guiding on Automated Checkouts

You ask your agent to provide step-by-step instructions for using the automated checkout system.

Clarifying Reference Source Use

You ask your agent to answer a patron’s question about finding historical newspapers using digital archives.

How to hire your agent

1

Connect your tools

Link your cataloging software, database resources, and recordkeeping systems so your agent can access the necessary information.

2

Tell your agent what you need

Type: 'Show this patron how to use our card catalog to find fiction books.'

3

Agent gets it done

The agent delivers a clear, step-by-step guide or answers tailored to the patron’s request, ready for you to share instantly.

You doing it vs. your agent doing it

Walk each patron through the process in person, repeating steps.
Agent provides instant, repeatable instructions for any patron.
20 min/session
Field the same questions multiple times a day.
Agent responds instantly with accurate answers.
15 min/question
Adjust explanations on the fly, which takes extra time.
Agent tailors guidance to patron skill level automatically.
10 min/session
Spend time searching and recommending resources for each request.
Agent suggests relevant materials instantly based on needs.
10 min/request

Agent skill set

What this agent knows how to do

Instant Reference Guidance

Provides clear, step-by-step instructions for using reference sources and catalogs.

Automated System Walkthroughs

Explains how to navigate automated information systems in simple language.

Resource Recommendation

Suggests the best reference materials based on patron needs.

FAQ Handling

Answers common patron questions about library systems on demand.

Instruction Customization

Adapts explanations for different patron skill levels and needs.

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