AI Product Location for Retail Stores

Let your AI agent answer every product location question in seconds, so you can focus on checkout and keep lines moving. No more aisle searches or guesswork—just ask and get clear directions.

As a cashier or floor associate, you lose time jumping between POS terminals, checking inventory in Retail Pro or spreadsheets, and walking customers to products. You’re stuck balancing checkout, answering location questions, and remembering every item’s spot. When you can’t find what a shopper needs, frustration builds and sales slip away.

An AI agent that instantly tells cashiers and retail staff where any item is located in the store, using real-time inventory and layout data.

What this replaces

Look up item locations in NCR Counterpoint during checkout
Walk aisles to find products for customers
Check inventory spreadsheets for shelf assignments
Interrupt transactions to answer repeated location questions
Train new staff on store layout using printed maps

The hidden cost

What this is really costing you

In grocery, pharmacy, and big-box retail, cashiers and sales associates spend hours each week looking up product locations for customers. You switch between inventory systems like NCR Counterpoint, scan Excel lists, and walk the aisles to find items. New hires struggle even more, slowing down checkout and causing longer lines. These delays cost sales and damage customer loyalty.

Time wasted

6-8 hours/week

Every week, burned on work an AI agent handles in minutes.

Money lost

$12,000/year

In salary, missed revenue, and operational drag — annually.

If you keep ignoring it

Ignoring this means longer wait times, lost sales, and frequent staff turnover. Customers leave dissatisfied, and new employees take weeks to learn the store layout, hurting your bottom line.

Cost estimates derived from U.S. Bureau of Labor Statistics occupational wage data and O*NET task analysis.

Return on investment

The math speaks for itself

Today — without agent

7 hrs/week

of manual work

$12,000/year/ year

With your AI agent

1 hr/week

agent-handled

$1,700/year/ year

You save

$10,300/year

every year, reinvested into growing your business

Estimates based on U.S. Bureau of Labor Statistics median salary data and O*NET task importance ratings from worker surveys. Time savings assume 80% automation of eligible task components.

Jobs your agent handles

What this agent does for you

Complete jobs, handled end-to-end — so your team focuses on what matters.

Customer Asks for a Specific Item

You ask your agent to find where the 'organic almond butter' is located.

Locating a Category Section

You ask your agent for the location of all gluten-free snacks.

Assisting During a Busy Rush

You ask your agent to quickly answer several product location questions in a row.

Helping a New Employee

You ask your agent to provide directions for a product you’re not familiar with yet.

How to hire your agent

1

Connect your tools

Link your existing POS software, inventory management, and database tools used to track product locations.

2

Tell your agent what you need

Type: 'Where can I find the all-purpose flour?' or 'Show me where the batteries are located.'

3

Agent gets it done

Your agent instantly replies with the product’s aisle, shelf, or section and a clear path to direct your customer.

You doing it vs. your agent doing it

Search inventory system or walk the aisles to check.
Ask the agent and get an instant answer.
10 min/request
Juggle questions, interrupt checkout, and check systems repeatedly.
Ask the agent for each product without leaving your station.
20 min/rush
Spend time training or answering repeated location questions.
Let staff ask the agent for instant, accurate directions.
30 min/training
Guess or search multiple keywords in the system.
Agent interprets partial info and finds matches fast.
5 min/request

Agent skill set

What this agent knows how to do

Instant Item Location

Pulls product placement from your inventory database and tells you the exact aisle, shelf, or section.

Category Search

Finds all items in a category—like 'gluten-free snacks'—and maps their locations for quick reference.

Handles Multiple Requests

Manages several product queries in a row, providing fast answers without leaving your station.

Step-by-Step Directions

Delivers clear instructions so you or your customer can reach the item directly, avoiding confusion.

Live Inventory Updates

References the latest inventory and layout changes from systems like Retail Pro, ensuring accurate answers.

AI Agent FAQ

Yes, your agent links to inventory platforms like NCR Counterpoint, Retail Pro, and Square POS via API. No extra software is needed—just connect your system and start asking.

Absolutely. If you only know part of a product name or just a category, the agent interprets your request and finds the closest match, even with limited info.

The agent responds instantly, regardless of how many requests you have. Cashiers and floor staff can use it throughout peak times without delay.

It syncs with your inventory system daily or on demand, so product locations reflect real-time updates. You control when data is refreshed, and the agent never alters inventory itself.

All data is encrypted in transit using TLS 1.3. The agent does not store product or customer information after processing, ensuring privacy and compliance with retail standards.

See how much your team could save with AI

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