Relay Services, Simplified for Operators
Instantly assist deaf or hard of hearing users with accurate relay communication—no manual juggling required.
Managing relay service requests is time-consuming, repetitive, and demands flawless accuracy. Every interruption or delay can impact accessibility and your workflow, making each day more stressful than it needs to be.
The hidden cost
What this is really costing you
Providing relay services for deaf or hard of hearing users means relaying messages with precision, managing multiple requests, and ensuring every detail is captured. Manual handling leads to slowdowns, errors, and constant context-switching between tools. The pressure to deliver seamless communication is high, and mistakes can have real consequences.
Time wasted
1.7 hrs/week
Every week, burned on work an AI agent handles in minutes.
Money lost
$2,465/year
In salary, missed revenue, and operational drag — annually.
If you keep ignoring it
If you keep doing this manually, you'll lose valuable time, risk miscommunication, and face ongoing stress from balancing accuracy with speed.
Return on investment
The math speaks for itself
Today — without agent
1.7 hrs/week
of manual work
With your AI agent
0.3 hrs/week
agent-handled
You save
$2,030/year
every year, reinvested into growing your business
Jobs your agent handles
What this agent does for you
Complete jobs, handled end-to-end — so your team focuses on what matters.
Relay a Customer Service Call
You ask your agent to transcribe and relay a support conversation between a deaf user and a service representative.
Summarize an Ongoing Conversation
You ask your agent to provide a quick summary of a multi-message relay session for a colleague.
Document a Relay Session
You ask your agent to generate a session log for compliance or follow-up.
Handle Multiple Requests
You ask your agent to organize and manage several relay requests at once, so nothing gets lost.
How to hire your agent
Connect your tools
Link your existing office software, word processing, and communication platforms used for relay service tasks.
Tell your agent what you need
Type: 'Relay this message for a deaf user and provide a session summary.'
Agent gets it done
The agent transcribes, relays, and summarizes the conversation, returning a clear log and summary for your records.
You doing it vs. your agent doing it
Agent skill set
What this agent knows how to do
Accurate Message Relay
Transcribes and relays user messages with precise wording and formatting, minimizing errors.
Multi-Request Handling
Manages multiple relay requests in parallel, organizing conversations for easy tracking.
Contextual Summarization
Summarizes ongoing conversations so you can quickly brief users or colleagues without missing details.
Efficient Documentation
Generates clear, organized logs of each relay session for compliance and record-keeping.
Custom Response Templates
Suggests pre-written responses tailored to common relay scenarios, saving you time.
AI Agent FAQ
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